Frequently Asked Questions
Just some FAQs to help you plan your stay in NYC.
General Enquiries
What is the minimum age to check-in?
Guests must be at least 21 years of age to check in and register for a room. A valid government-issued photo ID is required at the time of check-in.
Does Life Hotel have a fitness center?
Yes, on the 2nd floor. The center has a treadmill, bicycle, free weights and energy balls. There is also a water station for your convenience.
When is check in/check out time?
To ensure a seamless experience, check-in begins at 3:00 PM, and check-out is kindly requested by 11:00 AM. The minimum age to check in is 21 years old.
Is the Life Hotel smoke-free?
Yes.
Can I bring my pet?
Yes, we allow dogs for a non-refundable $150 fee per stay.
Is there Wi-Fi?
Yes, Wi-Fi is available throughout the hotel and is complimentary.
What is Included in the Destination Fee?
This includes Wi-Fi, fitness center access and complimentary bottled water (1 per day), coffee and tea in the mornings from 7am - 12pm, daily.
Is there a restaurant available on-site?
We do, enjoy mediterranean cuisine at Zoi and stay for more in TEN 11 speakeasy lounge
Do the rooms have mini refrigerators?
We have mini refrigerators in our suites and on request.
Do you have kettles and microwaves?
A limited amount, but yes, on request.
What are my parking options at Life Hotel?
While Life Hotel does not offer valet parking, we do have discounted parking available at our nearby partner garage Metropolis located at
107-111 W 31st Street, New York, NY 10001. You can call them at 646 370 4174, use +1 if dialing from outside the USA.
$50 + tax for 24 hours standard/sedan car size and $65 + tax for oversized/SUV/truck car. NO in and out privileges.
May I store my luggage at Life Hotel?
Yes, we will hold your luggage for up to 24 hours, with our compliments.
What is the late check-out policy?
A late check-out may be requested starting one day before departure and is subject to availability. Additional fees may apply.